Evolux Boutique Promotional Merch
-
Jeuveau X Allure Beauty Box Promotion
Attached are the Frequently Asked Questions for the Jeuveau X Allure Beauty Box Promotion!
*Please note that contracted accounts are not eligible for this promotion.
-
Can I break up my Evolus merch quantities into separate orders?
Sorry, but all merch quantities need to be redeemed in the same order.
-
Where can I find my Evolus merch order tracking number?
You can find your Merch order tracking number in the shipping confirmation email from Evolux Team. Please allow a few weeks for the order to be shipped and email to be sent.
-
I applied a promo code to my order that includes Evolus merch. Why am I not seeing it in the Evolux Boutique?
It will take up to 1 hour after an order has been placed for benefits to display. Please check back then. If there is still no change after 1 hour, please contact us for support.
-
How do I cancel or make changes to my Evolus merch order?
As you are redeeming your merch benefits, please review all customizations in detail to ensure the information provided is accurate. Please use the ‘Edit’ button to make any revisions. Once your order is submitted, we cannot make changes.
-
How long will it take to receive my Evolus merch order?
Please allow up to 4 weeks for delivery of your merch order. You will receive a confirmation email once your redemption has been received, and another confirmation email once your order has been shipped. The shipping confirmation email will contain the tracking number. If you still have not received the shipping confirmation email after 4 weeks, please fill out this form and our Customer Experience team can further assist you.