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Help for Practices
Help for Practices
43 articles in this collection
Written by
Ally Sullivan,
Adam Neylon,
and
Anton Yeung
General
Where is our product available?
Written by
Ally Sullivan
Updated over a week ago
Investor Questions
Written by
Ally Sullivan
Updated over a week ago
Account Setup and Management
Sign Up My Practice
Written by
Ally Sullivan
Updated over a week ago
I would like to apply for Evolus Credit or increase existing credit.
Written by
Ally Sullivan
Updated over a week ago
How do I set up credit terms?
Learn about credit terms
Written by
Adam Neylon
Updated over a week ago
Can I make a payment on the app? Can I make a partial payment?
Written by
Ally Sullivan
Updated over a week ago
I would like to add a different form of payment to my account.
Written by
Ally Sullivan
Updated over a week ago
How do I get a Media Kit?
Written by
Ally Sullivan
Updated over a week ago
Ordering
How much is a vial of Jeuveau®?
Learn about Jeuveau pricing
Written by
Adam Neylon
Updated over a week ago
I placed an order yesterday. What is the status?
Learn about Order Status
Written by
Adam Neylon
Updated over a week ago
When will my order ship? Can my order ship on Friday? Or will it ship the following Monday?
Learn about shipping
Written by
Adam Neylon
Updated over a week ago
Do you offer free shipping?
Written by
Adam Neylon
Updated over a week ago
What happens if I selected the wrong shipping address for my order?
Learn more about correcting shipment address
Written by
Adam Neylon
Updated over a week ago
What is your return policy?
Written by
Adam Neylon
Updated over a week ago
Evolus Rewards
How can I opt my practice into Evolus Rewards?
Written by
Ally Sullivan
Updated over a week ago
When will I be able to contact customer support from Evolus for assistance with this program?
Written by
Ally Sullivan
Updated over a week ago
How do my staff and I access the Evolus Rewards program?
Written by
Ally Sullivan
Updated over a week ago
Who incurs the charge of $40 that the patients receive as a discount on treatment with an Evolus product?
Written by
Ally Sullivan
Updated over a week ago
What is the financial benefit to my practice of being involved in Evolus Rewards if we are incurring the cost of discounts (given to patients)?
Written by
Ally Sullivan
Updated over a week ago
How many rewards does it take to qualify for a reward vial?
Written by
Ally Sullivan
Updated over a week ago
How do I redeem reward vials?
Written by
Ally Sullivan
Updated over a week ago
Do reward vials have to be redeemed within a certain time period?
Written by
Ally Sullivan
Updated over a week ago
How do I enroll a patient while at my practice?
Written by
Ally Sullivan
Updated over a week ago
What happens if a patient does not provide consent for their phone number to be contacted by Evolus?
Written by
Ally Sullivan
Updated over a week ago
Can I update an account for a patient if they have changed their mobile number?
Written by
Ally Sullivan
Updated over a week ago
What is the validity period for an available patient reward?
Written by
Ally Sullivan
Updated over a week ago
How can I update the details of my practice that are listed on the digital reward sent to patients?
Written by
Ally Sullivan
Updated over a week ago
How do I reward a patient with a $40 discount off a treatment with an Evolus product?
Written by
Ally Sullivan
Updated over a week ago
Is the discount amount of $40 on treatments with an Evolus product subject to change?
Written by
Ally Sullivan
Updated over a week ago
Can I offer to discount the treatment with an Evolus product by more or less than the $40 advertised for each available reward?
Written by
Ally Sullivan
Updated over a week ago
If a patient has a treatment prior to when a reward becomes valid (earlier then 90 days) can they redeem the reward?
Written by
Ally Sullivan
Updated over a week ago
Will the discount amount increase for patients beyond $40 if they regularly use Evolus products?
Written by
Ally Sullivan
Updated over a week ago
How do I assist a patient with rewards if they have opted out of receiving text messages from Evolus?
Written by
Ally Sullivan
Updated over a week ago
How should I assist a patient with rewards if they have no cell service at my practice?
Written by
Ally Sullivan
Updated over a week ago
How can I opt my practice out of Evolus Rewards?
Written by
Ally Sullivan
Updated over a week ago
Is my practice able to use Evolus Rewards without purchasing Evolus Product?
Written by
Anton Yeung
Updated over a week ago
If I opt back into the program at any time will I retain progress towards a reward vial?
Written by
Ally Sullivan
Updated over a week ago
Evolux Loyalty Program
What is Evolux?
Written by
Adam Neylon
Updated over a week ago
If my practice hasn’t been regularly purchasing Evolus product how will this impact my Evolux status?
Written by
Adam Neylon
Updated over a week ago
What is the Evolux Boost benefit?
Written by
Adam Neylon
Updated over a week ago
When can I access the Evolux benefits my practice has earned?
Written by
Adam Neylon
Updated over a week ago
Where can I view what benefits are available to my practice through Evolux?
Written by
Adam Neylon
Updated over a week ago
How does my account get access to Evolux?
Written by
Adam Neylon
Updated over a week ago