Help for Practices

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38 articles in this collection
Written by stub null, Ally Sullivan, and Marisol G. Martinez
Evolus Rewards

How can I opt my practice into Evolus Rewards?

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Written by Ally Sullivan
Updated over a week ago

When will I be able to contact customer support from Evolus for assistance with this program?

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Written by Ally Sullivan
Updated over a week ago

How do my staff and I access the Evolus Rewards program?

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Written by Ally Sullivan
Updated over a week ago

Who incurs the charge of $40 that the patients receive as a discount on treatment with an Evolus product?

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Written by Ally Sullivan
Updated over a week ago

What is the financial benefit to my practice of being involved in Evolus Rewards if we are incurring the cost of discounts (given to patients)?

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Written by Ally Sullivan
Updated over a week ago

How many rewards does it take to qualify for a reward vial?

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Written by Ally Sullivan
Updated over a week ago

How do I redeem reward vials?

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Written by Ally Sullivan
Updated over a week ago

Is there any shipping fee charge for redeeming available reward vials?

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Written by Ally Sullivan
Updated over a week ago

If we opt of the program will any reward vials expire?

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Written by Ally Sullivan
Updated over a week ago

Do reward vials have to be redeemed within a certain time period?

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Written by Ally Sullivan
Updated over a week ago

How do I enroll a patient while at my practice?

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Written by Ally Sullivan
Updated over a week ago

What happens if a patient does not provide consent for their phone number to be contacted by Evolus?

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Written by Ally Sullivan
Updated over a week ago

Can I update an account for a patient if they have changed their mobile number?

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Written by Ally Sullivan
Updated over a week ago

What is the validity period for an available patient reward?

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Written by Ally Sullivan
Updated over a week ago

How can I update the details of my practice that are listed on the digital reward sent to patients?

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Written by Ally Sullivan
Updated over a week ago

How do I reward a patient with a $40 discount off a treatment with an Evolus product?

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Written by Ally Sullivan
Updated over a week ago

Is the discount amount of $40 on treatments with an Evolus product subject to change?

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Written by Ally Sullivan
Updated over a week ago

Can I offer to discount the treatment with an Evolus product by more or less than the $40 advertised for each available reward?

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Written by Ally Sullivan
Updated over a week ago

If a patient has a treatment prior to when a reward becomes valid (earlier then 90 days) can they redeem the reward?

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Written by Ally Sullivan
Updated over a week ago

Will the discount amount increase for patients beyond $40 if they regularly use Evolus products?

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Written by Ally Sullivan
Updated over a week ago

How do I assist a patient with rewards if they have opted out of receiving text messages from Evolus?

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Written by Ally Sullivan
Updated over a week ago

How should I assist a patient with rewards if they have no cell service at my practice?

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Written by Ally Sullivan
Updated over a week ago

How can I opt my practice out of Evolus Rewards?

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Written by Ally Sullivan
Updated over a week ago

If I opt back into the program at any time will I retain progress towards a reward vial?

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Written by Ally Sullivan
Updated over a week ago