Efficiency matters…and so do you!
If you need to change your shipping address or make any edits to your order, please contact our Customer Experience team within 30 minutes from the time the order was initially placed. If it has been more than 30 minutes, we will try our best, but it's possible the order may not be able to be corrected.
You can get in touch with us by one of three ways:
- Chat message via the Evolus Practice App or evolus.com
- 1-877-386-5871, prompt #0 or prompt #1
We’ve designed our processes with you in mind. Our warehouse and shipping carrier work closely together to ensure efficient delivery times. This means there is a brief window of time between us receiving your order and the order moving to in-transit status.
Please note: After 30 minutes from the time your order was placed, we are unable to make adjustments. We apologize for any disappointment this may cause. Thank you for your understanding!