To ensure proper temperature control, we ship orders regularly Monday-Thursday with FedEx Priority Overnight (delivery by 10:30am local standard time) or Standard Overnight (delivery by 3:00pm local standard time)

What's this about daily cut-off times?

Our daily cut-off time is 4pm PST for all orders. This means if you place an order prior to 4pm PST, it can ship the same day Monday-Thursday.

“Our Practice is closed on Wednesdays; can I receive my order on Thursday?” 

Of course! When placing orders on the App you can select the delivery date based on the next five delivery days listed. 

“I need my product for a morning appointment!”

No problem. You also have the option to select Priority Overnight (delivered between 8:00am – 10:30am local standard time). 

Examples of quickest delivery:

Scenario 1: I placed an order on Tuesday at 8:00am PST. My order will ship Tuesday, resulting in a Wednesday delivery. (Order was placed prior to cut-off, and therefore shipped the same day for an overnight delivery.)

Scenario 2: I placed an order on Thursday at 3:00pm PST. My order will ship the following Monday resulting in a Tuesday delivery. (Order was placed after cut-off, and therefore shipped the next shipment day for an overnight delivery.)

Scenario 3: I placed an order at 10:00am PST Friday. My order will ship the following Monday, resulting in a Tuesday delivery. (Order was placed after cut-off on Thursday, and therefore shipped the next shipment day for an overnight delivery.)

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